Privacy Policy
Go Luxus protects your account, booking, payment, and support data using secure controls and least-privilege access.
Last updated: May 1, 2026
What We Collect
We collect profile details (name, email, phone), booking data, payment references, and customer support records to operate your account and travel services. We collect minimal data needed to deliver the booking experience and never sell personal information to third parties.
How We Use Your Data
Data is used to complete reservations, send booking updates, process refunds, prevent fraud, and improve our services. With your consent, we may send marketing communications which you can opt out of at any time from your account settings.
Security & Storage
Your data is stored on encrypted servers with restricted access. We use bank-grade encryption (TLS 1.3) for all data in transit and AES-256 for data at rest. Card details are tokenized and never stored on our systems in raw form.
Your Privacy Rights
You have the right to access, correct, or delete your personal data. You can manage preferences from your account settings or raise a privacy request through customer support. We respond to all privacy requests within 30 days.
Have a privacy concern? Contact our DPO or read our Terms of Service.