24/7 support

We're here to help, anytime

Reach our concierge team for booking changes, cancellations, refunds, or anything else.

Call us

+91 63844 46986

+91 83442 22255

Email us

admin@goluxus.in

We reply within one working day

Live chat

Chat with us

Instant response

Registered office

Madurai, Tamil Nadu

Plot No. 247, Sarweshwarar Kovil Street, Anna Nagar, Madurai, Tamil Nadu 625020, India

Send us a message

We'll get back to you within 2 hours.

Quick answers

Common questions answered.

How do I cancel a booking?▾

Go to My Bookings, select the booking, and click Cancel. Refunds are processed within 5-7 business days.

Can I change my travel dates?▾

Yes, most bookings can be modified up to 24 hours before travel. Check the cancellation policy of your booking.

What payment methods are accepted?▾

We accept all major cards, UPI, net banking, and wallets. Some hotels also support Pay on Stay.

How do I get my booking confirmation?▾

It is ready as soon as your booking is confirmed. Open My Bookings, pick the trip, and choose Download to save it as a PDF.