Go Luxus is a travel booking and facilitation platform that enables customers to search, compare and book travel-related services, including:

• Hotels and accommodations
• Flights
• Bus tickets
• Car rentals
• Holiday packages
• Sightseeing and activities
• Airport and other transfers
• Other travel-related services

Certain services are provided by independent third-party travel suppliers.

Go Luxus may act as an intermediary or booking facilitator between customers and third-party travel service providers.

These providers may include:

• Airlines
• Hotels
• Bus operators
• Car rental companies
• Tour operators
• Activity providers
• Transfer providers
• Destination management companies
• Other travel suppliers

The actual provision of the booked service is generally the responsibility of the relevant service provider.

Go Luxus does not own, operate or control every travel service listed on the Platform.

Go Luxus makes reasonable efforts to ensure that information displayed on the Platform is accurate and up to date.

However, information such as:

• Prices
• Availability
• Hotel descriptions
• Photographs
• Amenities
• Flight schedules
• Bus schedules
• Travel times
• Cancellation conditions
• Supplier policies
• Taxes and fees

May change without prior notice and may be provided or updated by third-party suppliers.

Go Luxus does not guarantee that all information will always be complete, accurate, current or error-free.

Prices and availability displayed on the Platform may change at any time.

A displayed price does not necessarily constitute a confirmed booking.

The final price and availability will be determined at the time of booking and confirmation.

Errors in pricing, availability or other booking information may occasionally occur. Go Luxus reserves the right to correct such errors and take appropriate action in accordance with applicable law and the applicable booking terms.

A booking is considered confirmed only after:

• 1. Required payment has been successfully processed; and
• 2. The relevant supplier has confirmed the booking; and

1. Go Luxus has issued or made available the applicable booking confirmation, ticket or voucher.

A payment transaction alone does not necessarily guarantee confirmation of a travel service.

Flight schedules, routes, fares, baggage allowances, seat availability and other airline-related information are subject to change by the relevant airline.

Go Luxus is not responsible for airline delays, cancellations, schedule changes, denied boarding, baggage issues or other events caused by an airline, except to the extent required under applicable law.

Customers should verify important travel information with the relevant airline before travelling.

Hotel ratings, descriptions, photographs, amenities, facilities and other property information may be supplied by the hotel, property owner or third-party supplier.

Go Luxus does not independently guarantee the accuracy of every hotel description or representation.

Hotel policies, facilities and services may change without notice.

Go Luxus is not responsible for delays, cancellations, interruptions, changes or losses caused by circumstances beyond its reasonable control, including:

• Weather conditions
• Natural disasters
• Pandemics or epidemics
• Government restrictions
• Strikes
• Civil unrest
• War
• Airport closures
• Road closures
• Traffic conditions
• Airline or supplier operational issues
• Technical failures
• Security incidents
• Acts of God
• Other force majeure events

Any available refund, alternative arrangement or compensation will be handled in accordance with the applicable supplier’s terms and applicable law.

Customers are responsible for ensuring that they possess valid:

• Passport
• Visa
• Travel permits
• Identification documents
• Vaccination or health documents where applicable
• Other documents required for their journey

Visa and entry requirements vary by country and may change without notice.

Go Luxus does not guarantee that a customer will obtain a visa or be permitted entry into any country.

The final decision regarding visa issuance, immigration and entry rests with the relevant government or immigration authorities.

Customers are responsible for:

• Providing accurate booking information.
• Checking travel dates and times.
• Checking passenger and guest names.
• Carrying required travel documents.
• Arriving at airports, stations, pickup points and hotels on time.
• Complying with supplier rules.
• Complying with applicable laws and immigration requirements.
• Reviewing cancellation and refund conditions before booking.

Go Luxus is not responsible for losses resulting from incorrect information provided by the customer or failure to comply with applicable requirements.

The Go Luxus Platform may contain links to third-party websites, applications or services.

Go Luxus does not control and is not responsible for the content, availability, security, privacy practices or policies of third-party websites.

Customers access third-party services at their own discretion and subject to the relevant third party’s terms.

Go Luxus aims to maintain reliable and secure Platform availability but does not guarantee that the website, mobile application or booking systems will always be:

• Available
• Uninterrupted
• Error-free
• Free from viruses or other harmful components
• Compatible with every device or system

Temporary interruptions may occur due to maintenance, upgrades, technical failures, network problems or circumstances beyond our reasonable control.

Images, descriptions, maps, ratings and other content displayed on the Platform may be provided by third-party suppliers or other sources.

Images are intended for illustrative purposes and actual facilities, rooms, vehicles, views or services may differ.

Customer reviews, ratings and opinions displayed on the Platform represent the views of individual users and do not necessarily represent the views of Go Luxus.

Go Luxus does not guarantee the accuracy or authenticity of every user-generated review.

Go Luxus does not provide investment, financial, tax or legal advice through its travel Platform.

Any information relating to prices, expenses or travel costs is provided for general informational purposes and should not be considered professional financial advice.

To the maximum extent permitted by applicable law, Go Luxus shall not be responsible for losses, damages, costs or expenses arising from third-party travel services, including where caused by:

• Supplier cancellation
• Flight or transport delays
• Hotel service issues
• Lost or damaged baggage
• Travel disruptions
• Supplier misconduct
• Incorrect information supplied by third parties
• Visa or immigration decisions
• Customer failure to comply with travel requirements

Nothing in this Disclaimer excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Customers should contact the relevant emergency services, airline, hotel, transport operator, government authority or local authority when immediate assistance is required.

Go Luxus customer support should not be treated as a replacement for emergency services.

Go Luxus may update this Disclaimer from time to time.

The updated version will be published on the Go Luxus Platform with the revised “Last Updated” date.

This Disclaimer shall be governed by the applicable laws of India.

Any dispute relating to this Disclaimer shall be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction over Go Luxus, subject to applicable law.